Archive for March, 2010

Sydney Dynamics CRM User Group

March 22, 2010

Guy Riddle and I are speaking tomorrow at the Sydney Dynamics CRM User Group. Come along for some fun CRM content.

Where: Microsoft Australia. 1 Epping Road, North Ryde NSW

When: Tuesday March 23rd 2010. 6:00pm

Link: http://www.mscrm.com.au/UserGroups/Sydney/tabid/59/Default.aspx

Resonance

March 3, 2010

Joel Spolsky’s latest Inc column really resonated with me. As the months fly by I find it harder and harder to find the desire to engage in public discourse.

When I worked for Microsoft on CRM it just felt natural. There was information which I had that others wished to consume. At the blogging was ‘going mainstream’ (some would say jumping the shark) and it seemed like the perfect medium. The content was raw yet knowledgeable and it lacked the often sterile corporate tone of technical Microsoft sites.

Then I went on to Azure. The project was ‘half-secret’ and much of my work was internally focused. There just didn’t seem to be much to talk about.

Now I find myself out in the real world. It’s hard to talk about recent customer interactions without betraying their confidence. I spend time in our private Avanade CRM distribution list – quickly answering questions and disseminating topical info. In our industry I think it’s critical that one participates in a technical community. For now that community is closed: its my customers and it’s my peers. In short: less blogging – more emailing & meetings.

That being said I do want to become more involved with Open Source. The CRM space is ripe for activity here. With CRM5 on the horizon I think there is a great opportunity for a group of like minded individuals to go after a specific ‘problem’. With a small time investment by a core team (backed up by a larger community of testers and tirekickers) I think we could some cool things. I’m tired of seeing ‘dead’ CRM projects on CodePlex. It’s time we did something with some life…